Customer Service Rep-Banking

Customer Service Representative-Banking Monson Savings Bank is seeking a

full-time Customer Service Representative (CSR) for our Wilbraham

Branch, located at 100 Post Office Park, Wilbraham, MA. Join our growing

and dynamic team! We are a successful community bank dedicated to our

customers, associates and communities! CSR position works a variable

schedule, approx. 37.5 weekly hours, Monday-Saturday. Must be available

to work Saturdays until approximately 12:30-1 PM. Salary Range:

$21.00 - $25.00 Per Hour Job Summary: Under the general direction of

Branch Management, the CSR is responsible for performing a variety of

customer service and retail banking duties. Opens, closes and performs

maintenance on various consumer and business deposit accounts,

researches and resolves customer issues. Assists customers with a

variety of debit card, online banking, and bill pay issues or questions.

Maintains the Banks standards for service, customer satisfaction and

relationship building. Education/Experience: High School Diploma or

equivalent and minimum one (1) year of retail banking experience

Required With Ability To Learn Additional CSR Duties. Qualifications Strong customer service skills, attention to detail and math aptitude;

excellent verbal communication and interpersonal skills; team approach

to work responsibilities; basic keyboard skills; ability to learn,

retain and follow complex regulatory and security requirements; strong

Organizational Skills And Ability To Manage Multiple Responsibilities. Benefits of working for a local, community bank include paid time off,

401(k) With Company Match, Suite Of Insurance Benefits Including medical, dental and more! Monson Savings Bank is an Equal Opportunity

Employer to all protected groups, including protected veterans and

individuals with disabilities. Reasonable accommodations may be made to

Enable Qualified Individuals With Disabilities To Perform The Essential position functions.