Customer Service Rep

Alta Resources is Hiring!

Alta Resources is hiring Customer Service Representatives, located at our Ortigas, Pasig City call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare and retail, or call center industries is helpful but not required.

Each of our client teams are like a small community within our company. Those members all have a passion to help and serve others. What we do, we do better than anyone. At Alta, people come first.

Duties & Qualities

• Use phone (voice), email and other forms of communication to address the needs of our client’s customers
• Help facilitate, analyze & resolve customer issues
• Provide product support, solutions & additional product information
• Strong desire and passion to help and serve others
• High level of confidence, enthusiasm and a positive attitude
• Excellent verbal and written communication skills
• Ability to build relationships with clients, customers and co-workers

Working at Alta Resources

• Work with people & customers that are passionate about the same things you are
• Expand your writing & communication skills
• On-the-job paid training
• Career advancement & education reimbursements

Additional Job Information

• Comprehensive Care: HMO, Life & Accident Insurance for employee (and dependents) and holistic mental support upon regularization
• Generous time-off: 15 vacation leaves + 15 sick leaves, with full benefits kicking in upon regularization
• Service milestone rewards and financial assistance programs
• 10k signing bonus (seasonal hiring)
• Rewards and Recognition Program including company sponsored events

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