Customer Service Representative - Billing Account

Qualifications

• Minimum of 2 years of billing experience in a bpo/call center environment
• College level or college graduate
• Knowledge of basic billing and invoicing processes
• Strong attention to detail and accuracy
• Good communication and organizational skills
• Proficient in Microsoft Office, particularly Excel
• Must be available to start on October 5, 2026

Basic Responsibilities

• Prepare and process billing statements and invoices
• Review billing information for accuracy and completeness
• Verify charges, rates, and supporting documents
• Monitor billing records and ensure timely submission of invoices
• Coordinate with internal teams regarding billing discrepancies or concerns
• Maintain and update billing records and documentation
• Assist in reconciling billing information and resolving discrepancies
• Prepare basic billing reports and summaries
• Perform other billing-related administrative tasks as assigned