Customer Service Representative (Cagayan de Oro)

Qualifications

• Highschool and College graduates with/without BPO Experience
• Average communications skills
• Willing to work on-site
• Amendable to any given schedule
• A team player
• Can work ASAP

Job Description

• Handle mileage plus reservations and queries.
• Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
• Ensure accurate documentation of customer profiles/reservations.
• Handle customer complaints and provide first time resolution.
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured.

Join And Enjoy The Following Benefits Allowances

Night Differentials

HMO

Leave credits

Easy accounts

Competitive salary

Healthy working environment

Free coffee

Free water

Accessible work locations (within Cagayan de Oro)

State of the art facilities (gym, karaoke, pantry)

Career growth

Amazing opportunities

Fun activities