Customer Service Representative (Cantonese Speaker)

Location: Megan Avenue 2 (Nearby MRT/ LRT)

Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)

We’re looking for a friendly  Cantonese speaking  Customer Service Representative to join our team and support the  Hong Kong market . You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role.

What You Will Deliver

• Handle customer queries and logistics arrangements via phone and online platforms
• Resolve customer concerns and complaints with a positive and helpful attitude
• Maintain professional customer service, creating a great experience for customers
• Assist Team Leaders in senior positions
• Participate in shift-based work schedules

Who You Are

• Proficient in spoken and written Cantonese , Mandarin, and English
• Minimum of SPM or Diploma
• Fresh graduates  are welcome to apply; prior customer service experience is an advantage but not required
• Strong communication skills, problem-solving ability, and attention to detail
• A positive attitude, eagerness to learn, and strong teamwork skills

What we offer

• Competitive salary package with attractive attendance bonus & other incentive bonus
• Fixed allowances including meal and transport
• On-job training
• A company promotes learning, continuous improvement, and personal growth
• Rotational Shifts (Morning and Noon) — No Midnight or Overnight Shifts

Job summary We're seeking enthusiastic Customer Service Representatives to join our team!

Key selling points

• Opportunities for Growth
• Supportive Environment
• Medical Insurance