Sapient Global Solutions

Location: Metro Manila Employment Type: Full-time | Onsite
Responsibilities
<ul>
<li>Handle customer inquiries via phone, chat, or email.</li>
<li>Provide accurate information about products and services.</li>
<li>Resolve customer concerns professionally and efficiently.</li>
<li>Update customer records and case details.</li>
<li>Coordinate with internal teams when necessary.</li>
<li>Maintain excellent customer service and customer satisfaction.</li>
</ul>
Qualifications
<ul>
<li>At least a High School Graduate (Old Curriculum), Senior High School Graduate, or College Graduate</li>
<li>No experience required; fresh graduates are welcome to apply</li>
<li>Good English communication skills</li>
<li>Strong customer service and problem-solving abilities</li>
<li>Basic computer navigation and multitasking skills</li>
<li>Willing to work onsite in Metro Manila</li>
<li>Open to shifting schedules, including weekends, holidays, and night shifts</li>
</ul>
Benefits
<ul>
<li>HMO coverage starting Day 1</li>
<li>Monthly allowances</li>
<li>Performance-based bonuses</li>
<li>Career growth opportunities</li>
<li>13th Month Pay</li>
<li>Annual salary increases</li>
<li>Paid training</li>
<li>Paid Time Off (PTO)</li>
</ul>
Pay: Php18,000.00 - Php26,000.00 per month
Benefits:
<ul>
<li>Company Christmas gift</li>
<li>Company events</li>
<li>Flexible schedule</li>
<li>Flextime</li>
<li>Free parking</li>
<li>Health insurance</li>
<li>Opportunities for promotion</li>
<li>Paid training</li>
<li>Pay raise</li>
<li>Promotion to permanent employee</li>
</ul>
Work Location: In person

Customer Service Representative – Chat Support | Metro Manila

Customer Service Representative – Chat Support | Metro Manila

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