Customer Service Representative

Do you enjoy helping customers, building relationships, and working in a fast-paced digital environment? We are looking for a Customer Representative who is proactive, customer-focused, and highly organized to support our growing operations.

In this role, you will manage customer inquiries across our online platforms, walk-in clients, assist buyers throughout their purchasing journey, and ensure orders are processed accurately and efficiently. You will also play an important role in generating sales opportunities, nurturing customer relationships, and providing product recommendations that best suit each customer's needs.

If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service, we'd love to hear from you!

Key Responsibilities

• Develop a thorough understanding of the company's products and services.
• Respond promptly and professionally to customer inquiries across digital platforms and walk-in customers.
• Assist customers by identifying their needs and recommending suitable products or services.
• Generate potential sales opportunities and conduct timely follow-ups to achieve sales targets.
• Process customer orders accurately and efficiently.
• Maintain and update customer records and transaction details.
• Monitor customer interactions, sales activities, and related reports.
• Resolve customer concerns while ensuring a positive customer experience.
• Collaborate with internal teams to provide timely and effective customer support.

Qualifications

• Bachelor's Degree in Marketing, Business Administration, or any related field.
• Strong attention to detail and a high level of accountability.
• Proficient in using computers and online applications.
• Excellent verbal and written communication skills.
• Customer-oriented with strong interpersonal skills.
• Sales experience is an advantage but not required.
• Ability to work efficiently in a fast-paced environment.
• Willing to work on-site in Las Piñas City.

Job Details

Position: Full-time
Work Setup: On-site
Location: Las Piñas City

Preferred Experience

• At least one (1) year of sales or customer service experience is an advantage.

If you're passionate about delivering exceptional customer service and contributing to a growing business, we'd love to have you on our team. Apply now and start building your career with us!