Customer Service Representative

• Process sales orders, changes, extensions & substitutions etc.

• Follow up on unconfirmed orders and contact accounts regarding

confirmations not received

• Run daily reports to ensure orders are shipping

• Issue and track special projects

• Provide POD information to credit

• Review sales order for allocation, picking and shipping

• Track deliveries on late styles

• Answer customer Inquiries

• Review status of sales orders weekly with Sales Associate

• Coordination of reworks (retail price tickets and all customer floor ready requirements) along with allocations.

• Process EDI 850/860

• Contact Sales Associates, buyers and assistants regarding all extensions, refusals and shipping updates as needed.

• Interface very closely with the Import, Rework and Production departments

• File all information, reports, sales orders and updates

QUALIFICATIONS:

• Three years of Customer Service experience with an apparel or consumer products company.

• Strong verbal and written communications skills

• PC Proficiency with Word and Excel

Mamiye Brothers owns six consumer brands: Little Me, Kissy Kissy, Habitual, Curve Appeal, Wallflower Jeans, and Angels Jeans.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Iselin, NJ