Gaines & Critzer Ltd
Customer Service Representative
2 months ago
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Important information
Contract type:
Permanent
Location:
Midlothian, VA, USA
Work mode:
Onsite
Published on:
10 August 2026
What they need
The ideal candidate is hard working, proper time management, able to think outside the box, able to follow procedures, positive communication skills, team player, passionate, personable, hard working.
Responsibilities
- Communicate with customers via phone, email and chat
- Process endorsements, handle document requests, etc
- Data entry in various platforms
- Help with claims process
- Add value to our insureds
Qualifications
- At least 1 - 3 years' of relevant work experience (preferably in insurance)
- Insurance license (P & C)
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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