Customer Service Representative

About the role

We are looking for an experienced, professional customer focused person to join our closely knit, talented Customer Service Team as our new Customer Service Representative. Our CSRs pride themselves on providing our customers with an exceptional level of customer care, building strong relationships and enriching their overall experience. This is a diverse role where you will work closely with departments across the business to ensure our customers receive accurate and timely information.

What will I be doing?

• Managing and building customer relationships
• Providing a high level of customer service
• Identifying customer needs and uncovering solutions
• Providing up to date and accurate information

What will I need?

• Solid customer service experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office
• Be customer focused with a high level of professionalism
• Be detail oriented
• Ability to work well under pressure
• Be self-managing with a strong work ethic

Experience in the transport, logistics or service related environments would be advantageous.

What’s in it for you

• Competitive remuneration
• Free on site parking
• Career training and development and learning opportunities
• Strong workplace culture focused on trust, respect, and accountability

Company Description

Hall’s is a fast-growing transport and logistics company specialising in refrigerated freight and cold chain solutions across New Zealand. With a strong national presence and a focus on operational excellence, we’re proud of the role we play in keeping New Zealand moving.

Our people are at the heart of everything we do. We work hard, support each other, and are committed to creating a workplace where people feel valued, respected, and set up for success.

Don’t miss this exciting opportunity to join our team and make a real difference!

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