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CUSTOMER SERVICE REPRESENTATIVE

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Onsite

CUSTOMER SERVICE REPRESENTATIVE

TKS ESTATE SDN BHD

CUSTOMER SERVICE REPRESENTATIVE

Skills

Compliance

2 months ago

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Important information


Contract type:

Permanent

Location:

Malacca, Malaysia

Work mode:

Onsite

Published on:

14 August 2026

What they need


Job Responsibilities:

  • Monitor daily operations and ensure smooth workflow

  • Handle customer inquiries, feedback, and complaints; escalate when needed

  • Report machine faults, breakdowns, and incidents via ticketing system

  • Perform basic documentation and reporting tasks

  • Monitor CCTV attentively and ensure safety compliance

Requirements:

  • Minimum SPM or equivalent

  • 1–2 years experience in customer service

  • Able to work shifts, weekends, and public holidays

Benefits:

  • Competitive salary

  • EPF, SOCSO & EIS

  • Annual leave & medical benefits

  • Career growth opportunities

Pay: RM1,800.00 - RM2,000.00 per month

Work Location: In person

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