Customer Service Representative

Why Join Our Team?

You would become part of a remarkable organization with over 20 years of dedication to delivering exceptional products and unmatched service. Our consistent stream of positive reviews and high satisfaction ratings are a testament to the outstanding efforts of our team members every single day. Our job is challenging, and the work is never truly finished. However, by ensuring that vital medical equipment reaches those confronting life-altering injuries, illnesses, or the end of life journey, we have the privilege of offering them a small sense of independence and peace of mind through our daily efforts. As a valued member of the BHC team, you have the opportunity to—and will—truly make a difference.

Bellevue Healthcare is locally and privately owned. With over 20 retail locations throughout WA, OR and ID and as one of the fastest growing companies in the Puget Sound, our goal is to impact the lives we come across, take care of our communities, and provide opportunities for each team member to grow and branch out within our organization.

To be successful in this role you must:

• Demonstrate a Service First mentality as it relates to listening, supporting and meeting customer expectations
• Possess people skills with an emphasis on communications, planning and personal accountability
• Be detail oriented and capable of managing multiple tasks
• Willing to learn, grow and adapt effortlessly
• Have Strong PC skills and excellent written and verbal communication

In this role you will be:

• A front-line team member who interacts with our referrals and patients on the phone and in store
• Recommending medical equipment to our clients and completing necessary documentations
• Verifying Insurance Coverage and Eligibility
• Filing, faxing, scanning and data entry
• Assisting with walk in customers as needed
• Other duties as assigned

Requirements:

• Strong Customer Service Experience
• Administrative/Office Experience
• Strong Written and Verbal Communications
• Computer and Office Equipment Savvy
• Willingness to grow and learn
• DME knowledge, a plus

M-F 8:00 am to 5:00 pm, with rotating Saturdays

Benefits: Medical, Dental, Vision, Company Match Retirement, Generous Paid Time Off

"Great Opportunity is missed by most people because it is dressed in overalls and looks like work."

• Thomas A. Edison

Location

Everett, WA, US

Pay Rate

$23

Tax Term