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Customer Service Representative

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Customer Service Representative

James And The Giant Cupcake

Customer Service Representative

2 months ago

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Important information


Contract type:

Part time

Salary:

$37,440 – $41,600 / year

Location:

Oakland, CA, USA

Work mode:

Onsite

Published on:

18 August 2026

What they need


Customer Service Associate
We're looking for a enthusiastic person that loves cupcakes, cakes and people. Restaurant or customer service experience is necessary.

Responsibilities

-Boxing cupcakes & cakes for walk in and pickup orders

-Answering phone calls, placing future orders via phone

-Folding boxes, cleaning and sanitizing work area

-Knowledge of menu items on our website

-Performing other duties as assigned

Qualifications

-Must be friendly & patient

-Punctuality is a must

-Must like to eat cupcakes

-Must be a team player who strives to communicate and get along with co-workers

  • Must have the capacity to work and multi task at a fast pace for 6 or up to 8 hours

-Perks-You'll get free cupcakes on each shift!

James And The Giant Cupcake provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Women-led organization'

'
Work Remotely

  • No

Job Type: Part-time

Pay: $18.50 - $20.00 per hour

Benefits:

  • Employee discount

Shift:

  • Day shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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