Customer Service Representative

Job Overview

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary****Apply for the position today by completing the form and completing the assessment.

Salary Range: $30,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a fantastic presenter.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is required.

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Return all phone messages promptly.

About Us

Thomas Pastor Farmers Insurance stands as a beacon of trust and reliable service within the insurance industry. We are dedicated to safeguarding the futures of individuals, families, and businesses across our community by offering comprehensive and personalized insurance solutions. Our mission is to provide peace of mind through exceptional service, expert advice, and policies that truly meet the evolving needs of our clients.

At Thomas Pastor Farmers Insurance, we cultivate a professional environment that is simultaneously inspiring and deeply rooted in integrity. Our team is comprised of passionate individuals committed to making a tangible positive impact on the lives we touch. We foster a culture of continuous growth, mutual respect, and unwavering dedication to our clients' well-being. Joining our agency means becoming part of a supportive network where your efforts are recognized, and your commitment to excellence contributes to building lasting relationships founded on confidence and security. We invite you to explore a career where compassion meets expertise and where you can empower others by helping them navigate life's uncertainties with confidence.