Customer Service Representative

Job Overview

We are looking to grow, are you?

Tri-County Insurance Associates in Valley View, Pa is looking to add a goal-oriented customer service representative to join our insurance sales team. This individual well be a self-driven, detail oriented person who is looking for a career and not just a job. As our customer sales representative, you will be expected to ensure continuing care to our large book of current clients.

We need an individual that is very personable and who is passionate about helping our agency grow to new heights in our laid-back and team oriented atmosphere. We offer flexible scheduling and more paid holiday time than most other agents to help create a healthy work/life balance and to give you the tools you need to grow your career with our agency.

This customer service representative position could lead to our office manager position with the appropriate person and required passing of the Pennsylvania state insurance licensing examinations.

If this sounds like an environment in which you could see yourself being successful, then we want you to apply today to join our team.

Salary Range: $25,000.00 - $35,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)
Health Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan

Requirements

2-4 years experience working in an office or other professional setting.

Dependable and reliable

Excellent customer service and interpersonal communication skills

Excellent phone and computer skills

A goal oriented and self driven individual

Responsibilities

Develop and maintain client relationships

Submit all policy payments and do our end of day bank reconciliation

Send nonpayment cancellation notices to clients and follow up with phone calls at appropriate time.

Company mail including scanning all documents to our agency management system.

Update and maintain our insurance management system.

Send out birthday and sympathy cards to our clients when needed

Answer all incoming calls and direct to appropriate personnel.

Other light clerical duties as needed.

About Us

Welcome to Tri-County Insurance Associates, your trusted partner in navigating the complex world of insurance. For years, we have proudly served the Tri-County region, offering comprehensive and personalized insurance solutions to individuals, families, and businesses alike. Our mission is to provide clarity, peace of mind, and robust protection through expert guidance and a commitment to exceptional customer service.

At Tri-County Insurance Associates, we believe in building lasting relationships based on integrity and trust. Our dedicated team acts as knowledgeable advisors, not just salespeople, working diligently to understand your unique needs and circumstances. We offer a wide array of insurance products, meticulously curated to cover various aspects of your life and business.

Our culture is rooted in a friendly, approachable, and highly professional atmosphere. We are a team that values community, collaboration, and a genuine desire to help others. When you choose Tri-County Insurance Associates, you're not just getting an insurance policy; you're gaining a dedicated advocate committed to your long-term security and well-being. We look forward to welcoming you into our family and helping you find the perfect insurance coverage.