Customer Service Representative

Job summary

We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.

Min Qualification: OND Experience Level: Internship & Graduate Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Providing excellent customer support.
• Responding to enquiries, resolving complaints, processing customer requests, and maintaining positive relationships with clients.
• Strong communication and problem-solving skills, patience, professionalism, and the ability to work effectively under pressure.

Requirements:

• Minimum qualification of OND.
• 0-1 year of previous experience in a similar role.
• Candidates should also be customer-focused, organized, attentive to detail, and able to represent the organisation positively.