Customer Service Representative

At Youngblood Automation, a division of H&P Technologies, we’re more than a distributor—we’re problem solvers helping customers power, move, and automate the world around them. From fluid power and motion control to cutting-edge automation solutions, our work supports manufacturers across a wide range of industries.

We’re looking for a Customer Service Representative who’s curious, people-focused, and excited to learn. If you enjoy helping customers, building relationships, and growing your skills in a supportive, team-oriented environment, this could be a great next step for you.

What You’ll Do

• Learn technical products with hands-on training and ongoing education
• Build strong relationships with customers, vendors, and sales teammates
• Develop business, communication, and problem-solving skills
• See how your work directly impacts customer success and company growth
• Have clear opportunities to grow as your knowledge and confidence expand
• Support customers via phone, email, and chat with product questions, quotes, and orders
• Help customers find the right solution, not just take orders
• Track and follow up on open orders, delivery timing, and special requests
• Work closely with outside sales, purchasing, and vendors
• Learn and grow your technical product knowledge through training and experience
• Use goals and metrics as tools for development—not pressure
• Build trust and rapport with customers and internal teams

What We’re Looking For

You don’t need to know everything—we’ll train you. We’re looking for someone who brings:

• A customer-first mindset and positive attitude
• Strong communication and relationship-building skills
• Organization, attention to detail, and the ability to juggle multiple priorities
• Comfort using Microsoft Outlook, Word, Excel, and business software
• Curiosity and willingness to learn technical products

Experience & Education

• High school diploma required
• Associate’s or Bachelor’s degree (business or technical) preferred
• Customer service, administrative, or inside sales experience is a plus

Our Culture

At Youngblood Automation, we pride ourselves on a family-like, team-driven culture. You’ll be supported, encouraged to ask questions, and given room to grow. We value collaboration, professionalism, and doing the right thing for our customers and each other.

Ready to Grow With Us?

If you’re looking for a role where you can learn, contribute, and build a long-term career, we’d love to hear from you.

Youngblood Automation is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

Learn more at youngbloodautomation.com

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person