Customer Service Representative

Looking for an exiciting commercial opportunity where you can learn, grow, and drive real sales results from day one?

We are seeking a creative, outgoing Customer Service Representative to join our expanding team in Leeds. If you are naturally curious, enjoy interacting with people, and want to gain hands-on customer-facing sales experience rather than spending your day sat behind a desk, this is the ideal opportunity for you.

As direct customer-facing brand activation and sales specialists, we focus on interactive audience engagement and high-volume acquisition. Working alongside experienced campaign mentors, you will support live venue setups, learn practical sales presentation strategies, and engage prospective buyers directly while building skills to step into future team leadership roles.

Connect Brands with Customers Through Active Campaign Delivery

Every campaign has one clear focus: connecting partner brands with consumers through clear communication and driving sales acquisition.

As a Customer Service Representative, you will play a central role in bringing brand promotions to life across active venue setups, retail pop-ups, and high-footfall sites in Leeds. You will engage directly with prospective buyers on-site, deliver tailored product presentations, address customer questions, and close new account registrations.

No two shifts are identical, giving you practical exposure to diverse campaign setups, sales presentation techniques, and target-driven commercial environments.

This position is ideal for candidates searching for Customer Service Representative Jobs, Direct Sales Associates, Brand Ambassadors, Campaign Support Associates, and Direct Customer Engagement Careers in Leeds.

Your Responsibilities

You will have the opportunity to:

• Engage directly face-to-face with prospective buyers to present brand highlights, answer inquiries, and secure direct sales sign-ups
• Represent client brands with enthusiasm, professionalism, and clear alignment to commercial targets
• Assist campaign leads with morning sales strategy sessions, target setting, and daily briefing huddles
• Collect customer feedback and track sales conversion metrics on-site to help optimize campaign performance
• Work collaboratively with team members to hit daily, weekly, and monthly commercial goals
• Contribute creative ideas during campaign briefings and sales skill-building workshops
• Continuously refine your objection handling, closing techniques, and interpersonal presentation skills

What Makes You a Great Fit?

We are looking for individuals who enjoy working with people and thrive in target-driven, customer-facing settings.

You'll stand out if you:

• Have strong verbal communication and interpersonal skills
• Enjoy building rapport quickly and engaging with diverse audiences face-to-face
• Bring a competitive, resilient, and proactive sales mindset
• Work effectively both on your own initiative and within a collaborative commercial team
• Show high dependability, punctuality, and comfort working on your feet during active shifts
• Possess a positive attitude and an eagerness to develop professionally in direct sales and marketing

Prior experience in customer service, retail, hospitality, brand promotions, reception, or sales support is beneficial but not essential—comprehensive paid onboarding and continuous 1-on-1 coaching are provided from day one.What You'll Receive

We believe in developing people from the ground up through practical, real-world sales experience.

Benefits include:

• Competitive base pay structure plus uncapped performance-based sales bonus opportunities
• Comprehensive paid onboarding and continuous 1-on-1 mentorship in campaign delivery, direct sales, and customer acquisition
• Clear, merit-based career progression into Senior Representative, Team Leader, and Campaign Manager positions
• Recognition programs, monthly performance awards, and regular sales incentives
• Company socials, networking opportunities, and a supportive team culture
• Consistent full-time scheduling across accessible, high-footfall Leeds locations

Why Join Our Leeds Team?

This is an opportunity to gain practical commercial experience while working on active sales campaigns for recognized brands in a supportive and high-energy environment. You will build valuable communication, customer acquisition, and campaign delivery skills, work alongside experienced leads, and become part of a team committed to helping you succeed.

Apply Today

If you are ready to launch your career in customer-facing sales execution, submit your CV today to join our Leeds team as a Customer Service Representative! Applications are reviewed regularly, and qualified candidates will be contacted promptly.

Pay: £14.00-£16.00 per hour

Benefits:

• Employee discount
• Free parking
• Gym membership
• On-site parking
• Store discount

Application question(s):

• This role is involving regular interaction with customers. Are you comfortable working in a customer-facing environment?

Work authorisation:

• United Kingdom (required)

Work Location: In person