CUSTOMER SERVICE REPRESENTATIVE

Trimotors Technology Corporation is looking for a customer-focused and reliable Customer Service Representative (CSR) to join our team.

Key Responsibilities

• Assist customers with inquiries, concerns, and service requests.
• Provide accurate information about products, services, and motorcycle-related concerns.
• Coordinate customer concerns with Sales, Service, and other departments.
• Maintain accurate customer records and service documentation.
• Ensure excellent customer service and timely resolution of concerns.

Qualifications

• Graduate of any 4-year course or relevant experience.
• With good communication and customer service skills.
• Computer literate and knowledgeable in MS Office.
• Can handle customer concerns professionally and efficiently.
• Basic technical knowledge of motorcycles is a plus.
• Motorcycle experience or background in motorcycle parts, maintenance, or troubleshooting is an advantage.
• Willing to learn and work in a fast-paced environment.