Customer Service Representative

Your Drive Could Be the Start of Something Bigger

Looking for a first commercial opportunity where you can learn, contribute, drive real sales results, and actually see yourself progressing?

We’re growing our London team and looking for an enthusiastic Customer Service Representative to join us. You’ll gain practical experience across direct customer acquisition, live promotional setups, customer engagement, and product presentation while developing the professional skills needed for your next career move.

No previous direct sales experience is required. We’ll provide the training, coaching, and support, you bring the curiosity, drive, and ambition.

Get Involved From Day One

You’ll have the opportunity to:

• Support direct sales campaigns, brand activations, and live venue promotional setups across London
• Interact directly with prospective customers to deliver product overviews and drive account sign-ups
• Assist with active event pop-ups, promotional displays, and direct sales acquisition initiatives
• Help gather customer feedback and track campaign sales conversion insights
• Support daily team sales targets, morning briefings, and pitch strategy workshops
• Contribute creative ideas during daily huddles and learn practical customer acquisition strategies
• Help maintain professional brand standards and deliver exceptional customer experience
• Develop communication, negotiation, objection handling, and commercial sales skills

What We’re Looking For

You don’t need a traditional sales background. You might be a great fit if you’re:

• Curious about customer acquisition, direct sales, consumer brands, and business growth
• Confident, approachable, and comfortable interacting face-to-face with diverse audiences
• Target-driven, proactive, and eager to achieve commercial goals
• Organised, reliable, and comfortable working on your feet during active shifts
• A strong communicator, active listener, and supportive team player
• Motivated to learn, handle customer inquiries, and build a long-term commercial career

Experience in customer service, retail, hospitality, direct sales support, brand promotions, reception, or event execution is helpful but not essential, comprehensive paid onboarding and continuous 1-on-1 coaching are provided from day one.

Build Experience That Opens Doors

Your development will focus on:

Direct Customer Acquisition | Face-to-Face Sales | Brand Activation | Persuasive Communication | Sales & Business Development

As your skills grow, opportunities may become available to progress towards:

Customer Service Representative → Senior Sales Representative → Shift Leader → Campaign & Operations Management

Progression depends on performance, capability, professional development, and business requirements.

What You'll Receive

• Competitive base pay structure plus uncapped performance-based sales incentives
• Comprehensive campaign execution training and daily 1-on-1 mentorship
• Hands-on professional experience in direct sales and team operations
• Clear career, sales, and leadership development pathways
• Recognition schemes, monthly performance awards, and team sales incentives
• Networking events, team socials, and collaborative development opportunities
• Supportive, energetic, and inclusive working environment

Don’t Wait for Experience. Start Building It.

Your first customer-facing sales role can be the opportunity that gives you the confidence, skills, and commercial experience to take your career further.

Apply today for the Customer Service Representative position in London!

We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are based on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

• Free parking
• Gym membership
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person