Customer Service Representative

Sutherland is Hiring | Customer Support Associate (Voice / Chat / Blended) | Navi Mumbai

Please share your confirmation via email if you are available to attend the Face-to-Face Interview.

Available Processes

Candidates can be considered for any of the below processes based on eligibility and interview performance:

• Customer Service Voice
• UAE Telecom Process
• UAE Automotive & Retail Process
• International E-Commerce Process

Interview Details

Interview Date: to be confirmed
Interview Time: 2:00 PM to 7:00 PM

Venue: Sutherland, IT Park, 5th Floor, K-10 Liberty Tower, Reliable Plaza, Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra - 400708

Point of Contact: Alisha

Interview Mode: Face-to-Face

Eligibility Criteria

• Freshers & Experienced Candidates Can Apply
• Education: HSC & Above
• Experience in BPO / Non-BPO accepted
• Strong communication skills preferred
• Immediate Joiners Preferred

Job Description

Sutherland is looking for enthusiastic and customer-focused individuals to join our Customer Support team.

We are hiring for multiple Voice, Chat and Blended processes supporting domestic and international customers. Candidates will be responsible for handling customer queries, providing resolutions, and ensuring a positive customer experience.

Key Highlights

• Voice / Chat / Blended Roles
• 5 Days Working with 2 Rotational Week Offs
• Rotational Shifts (Process Dependent)
• Cab Facility Available for Eligible Night Shift Employees
• Work From Office
• Growth Opportunities with a Leading Global Organization

Documents Required

Please carry:

• Updated Resume (Mention "Naukri.com_EHIRE_Shreyanshi" at the top of your resume)
• Copy of Any Government ID Proof

Important Notes

• Interview slots are allotted on a first-come, first-served basis.
• Please report within the interview timings.
• Candidates who have attended a Sutherland interview in the last 3 months are not eligible.
• Please ignore this mail if not interested or not relevant to your profile.

Regards,
Shreyanshi Chaurasia