Customer Service Representative

NOW HIRING — CUSTOMER SERVICE REPRESENTATIVE (CSR)Auto Body & Collision Repair Center

Do you love helping people and providing exceptional customer service? Join our team!

We are looking for a friendly, professional, and organized Customer Service Representative (CSR) to join our busy auto body shop.

As the face of our collision center, you’ll play an important role in making our customers feel informed, supported, and confident throughout the repair process.

Your Responsibilities

• Welcome customers and provide exceptional service
• Answer phones, emails, and customer inquiries
• Schedule appointments and vehicle drop-offs/pickups
• Open and maintain repair orders and customer files
• Keep customers updated throughout the repair process
• Coordinate with estimators, technicians, insurance companies, and rental companies
• Assist with insurance paperwork and claim documentation
• Address customer questions and concerns professionally
• Coordinate vehicle deliveries and ensure customers are prepared for pickup
• Maintain a clean, organized, and professional front office

We’re Looking For Someone Who Is:

• Friendly, professional, and customer-focused
• Highly organized with excellent attention to detail
• A strong communicator and active listener
• Comfortable handling multiple tasks in a fast-paced environment
• Reliable, positive, and a great team player
• Experienced in automotive, collision repair, or insurance — an asset, but not required

What We Offer

✅ Competitive compensation
✅ Full-time opportunity
✅ Supportive team environment
✅ Training and career development
✅ Professional and positive workplace
✅ Opportunity to grow with a successful collision repair center

JOIN OUR TEAM!

If you’re passionate about customer service and want to build a career in the automotive industry, we want to hear from you!

Send us your resume today and become part of our team.

Great repairs start with great customer service.

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care

Work Location: In person