TP
Customer Service Representative
2 months ago
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Important information
Contract type:
Permanent
Location:
Johor Bahru, Johor, Malaysia
Work mode:
Onsite
Published on:
31 August 2026
What they need
About the Company
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Open to Fresh Graduates
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Fluent in Mandarin C1 Level
- Basic English at B1 Level
- Ability to multi-task, organize, and prioritize work
- Willing to work onsite
- Willing to work as per working schedule
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