Customer Service Representative

• Job Position: Associate Customer Service Rep I
• Job Location: Huntsville Alabama 35811
• Pay rate: $24/Hr. on W2
• Duration: 12 Months
• Shift Timing: 07:00 AM - 04:00 PM

Job Description:

• Level I: 0-3 years. Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.