Pure Focus Consulting Group
Customer Service Representative
2 months ago
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Important information
Contract type:
Permanent
Location:
Southend-on-Sea, UK
Work mode:
Onsite
Published on:
2 September 2026
What they need
Great customer service is about listening, understanding and creating a positive experience.
We're looking for a confident and approachable Customer Service Representative to join a growing sales and marketing company working with nationally recognised brands.
The Role
- Engaging with customers and building rapport
- Understanding customer needs and answering questions
- Providing clear product and service information
- Representing well-known brands professionally
- Supporting customer acquisition and sales objectives
- Working towards individual and team goals
About You
We're looking for someone who is:
- Friendly, confident and professional
- A strong communicator and listener
- Customer-focused and approachable
- Positive and motivated by goals
- Coachable and willing to learn
- Comfortable working within a team
What We Offer
You'll receive ongoing training and one-to-one coaching, with opportunities to develop your customer service, sales and commercial skills and progress into greater responsibility.
Benefits
- Competitive base pay
- Performance-based bonus structure
- Car allowance opportunities
- Regular team socials and team days
- Team dinners and performance incentives
- Company events and recognition rewards
If you're confident with people and enjoy delivering a great customer experience, apply today for the Customer Service Representative position.
Pay: £13.00-£16.00 per hour
Benefits:
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
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