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Customer Service Representative

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Onsite

Customer Service Representative

Pure Focus Consulting Group

Customer Service Representative

2 months ago

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Important information


Contract type:

Permanent

Location:

Southend-on-Sea, UK

Work mode:

Onsite

Published on:

2 September 2026

What they need


Great customer service is about listening, understanding and creating a positive experience.

We're looking for a confident and approachable Customer Service Representative to join a growing sales and marketing company working with nationally recognised brands.

The Role

  • Engaging with customers and building rapport
  • Understanding customer needs and answering questions
  • Providing clear product and service information
  • Representing well-known brands professionally
  • Supporting customer acquisition and sales objectives
  • Working towards individual and team goals

About You

We're looking for someone who is:

  • Friendly, confident and professional
  • A strong communicator and listener
  • Customer-focused and approachable
  • Positive and motivated by goals
  • Coachable and willing to learn
  • Comfortable working within a team

What We Offer

You'll receive ongoing training and one-to-one coaching, with opportunities to develop your customer service, sales and commercial skills and progress into greater responsibility.

Benefits

  • Competitive base pay
  • Performance-based bonus structure
  • Car allowance opportunities
  • Regular team socials and team days
  • Team dinners and performance incentives
  • Company events and recognition rewards

If you're confident with people and enjoy delivering a great customer experience, apply today for the Customer Service Representative position.

Pay: £13.00-£16.00 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • Gym membership
  • On-site parking

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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