Customer Service Representative

📢 We're Hiring: Customer Service Representative | Bucaramanga

Are you looking to launch or grow your career in the logistics industry? We're seeking a Customer Service Representative to join our team in Bucaramanga and serve as a key link between customers, warehouse operations, and transportation partners.

What You'll Do:

✅ Serve as the main point of contact for customers regarding orders, shipments, inventory, and warehouse activities.

✅ Coordinate with warehouse teams and carriers to ensure timely and accurate order fulfillment.

✅ Track shipments and provide proactive updates on delivery status, delays, or exceptions.

✅ Manage customer inquiries, order discrepancies, inventory questions, and shipment issues.

✅ Maintain accurate records and support daily operational reporting.

What We're Looking For:

✔ Strong communication and customer service skills

✔ Excellent organizational skills and attention to detail

✔ Ability to multitask in a fast-paced environment

✔ Comfortable using Microsoft Office and learning new systems

✔ Entry-level candidates are welcome to apply

✔ Interest in logistics, warehousing, transportation, or supply chain operations