Customer Service Representative

We are looking for a reliable and customer-focused Customer Service Representative (CSR) to assist customers, handle inquiries, resolve concerns, and provide excellent service.

Responsibilities

• Respond to customer inquiries through phone, email, or chat.
• Address customer concerns and provide appropriate solutions.
• Maintain professional and positive communication with customers.
• Accurately record customer interactions and information.
• Follow company policies and procedures.
• Perform other related duties as assigned.

Qualifications

• Higher education and relevant qualifications are preferred.
• Proficient English skills in listening, speaking, reading, and writing.
• Good communication and interpersonal skills.
• Customer-focused and able to handle challenging situations professionally.
• High level of discipline and motivation.
• Basic computer skills.
• Previous customer service experience is an advantage.

Pay: From Php30,000.00 per month

Benefits:

• Company Christmas gift
• Free parking
• On-site parking
• Pay raise
• Staff meals provided

Work Location: In person