Customer Service Representative

Join Our Team as a Customer Service Representative at The UPS Store #0226!

Are you passionate about helping people and looking for a role where you can make a difference every day? The UPS Store #0226 in Mayfield Heights, OH, is seeking a dedicated and friendly Customer Service Representative to join our team. If you enjoy a fast-paced environment and thrive on providing excellent customer experiences, we’d love to hear from you!

What You'll Be Doing

As a Customer Service Representative, you'll be the face of our store, ensuring every customer leaves with a smile. Your day-to-day responsibilities will include:

• Providing exceptional customer service by assisting with shipping, packaging, and other store services.
• Communicating effectively with customers to understand their needs and recommend the right solutions.
• Operating point-of-sale systems and handling transactions accurately.
• Assisting with inventory management and restocking supplies as needed.
• Multi-tasking to handle various customer requests and store tasks efficiently.
• Lifting and moving packages weighing 30-50 pounds as part of daily operations.

What We're Looking For

To succeed in this role, you'll need:

• At least 1 year of customer service experience—whether in retail, hospitality, or another customer-facing role.
• Strong communication skills to interact effectively with customers and team members.
• The ability to multi-task and stay organized in a busy environment.
• Physical capability to lift and move packages weighing 30-50 pounds safely.
• A positive attitude and a willingness to learn and grow with our team.

Why Join Us?

At The UPS Store #0226, we pride ourselves on being a trusted resource for our community. When you join our team, you become part of a supportive, customer-focused environment where your contributions truly matter. While we do not currently offer additional benefits, we believe in fostering a workplace where employees feel valued and respected.

Ready to Apply?

If you're ready to bring your customer service skills to a team that values hard work and dedication, we’d love to hear from you! Apply today and take the first step toward a rewarding career with The UPS Store #0226 in Mayfield Heights, OH.