Customer Service Representative

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities:

• Provide excellent customer service leadership to all customers.

• Acknowledge/Greet all customers that come into the store.

• Ensure that all company policies are being followed.

• Promote and maintains a clean and organized store appearance inside and out.

• Efficiently process both cash and card transactions with integrity.

• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.

• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.

• Monitor store activities to ensure that transactions are taking place in the proper manner

• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements:

• Able to occasionally lift 50 pounds.

• Able to frequently lift objects up to 10 pounds.

• Able to stand for an entire shift.

• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.

• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.

• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

• Retail experience is preferred.