Customer Service Representative

-           Provide excellent customer service to all customers, ensuring that their needs are met in a timely and efficient manner.

-          Greet customers warmly upon arrival and answer any questions they may have about the menu or services offered.

-          Take orders accurately over the phone, entering them into the system quickly and efficiently.

-          Ensure accuracy of orders by double-checking with customers before completing transactions.

-          Assist customers with payment processing, including cash handling and credit card transactions.

-          Respond to customer complaints and feedback in a professional and courteous manner.

-          Upsell additional products and services when appropriate.

-          Maintain regular and reliable attendance, including the daily schedule as assigned.

Flexible with the working schedule; may be expected to work weekends, holidays and events