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Customer Service Representative

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Customer Service Representative

Agincourt Insurance Brokers Ltd.

Customer Service Representative

1 month ago

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Important information


Contract type:

Permanent

Location:

Ajax, ON, Canada

Work mode:

Onsite

Published on:

9 September 2026

What they need


Position Overview:
Agincourt Insurance is seeking a qualified professional to join their winning team for the role of CSR/Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. This job will also have a generous sales bonus plan.

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Work with the Principal Broker to establish and meet marketing goals.

Requirements:

  • 3+ years Insurance sales experience
  • Successful track record of meeting sales goals/quotas preferred
  • Well verse in ability to understand system policy software applications
  • Excellent interpersonal skills
  • Extremely well organized
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem-solving
  • Dedicated to customer service
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • RIBO license - must have a current license or be willing to get license in short order

. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • On-site parking

Flexible language requirement:

  • French not required

Work Location: In person

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