Customer Service Representative

****REQUIRED FOR CONSIDERATION**** Please copy & paste this link to complete a quick assessment: https://surveys.cultureindex.com/s/83pcztgrdD/91963

We’re hiring a Customer Service Representative to answer calls, solve problems, and take care of our customers.

This is a phone-based team role where you are the voice of the company.

What you’ll do:

• Answer incoming customer calls
• Listen, solve problems, and create great experiences
• Coordinate with our team to get work done fast
• Keep things organized and moving

What we’re looking for:

• Strong communicator (clear, confident, friendly)
• Good listener who cares about people
• Organized and able to multitask
• Positive, reliable, team player

What you get:

• Full-time (40 hours/week)
• Starting pay up to $32,000 + bonuses
• 10 days paid time off
• Growth and advancement opportunities

At Red Shovel, we believe great service means listening first and solving well.

****REQUIRED FOR CONSIDERATION**** Please copy & paste this link to complete a quick assessment: https://surveys.cultureindex.com/s/83pcztgrdD/91963

Job Type: Full-time

Pay: $32,000.00 - $36,000.00 per year

Application Question(s):

• Did you complete the required assessment? If not, do so here: https://surveys.cultureindex.com/s/83pcztgrdD/91963

Work Location: In person