Customer Service Representative

Woodland Cabinets Inc is hiring Customer Service Representatives! Join the team of the fastest growing cabinetry company. We are looking for bright individuals who are hard working, learn fast, and are able to multitask efficiently. If this sounds like you, apply today!

Key words: Accuracy, efficiency, detail, organized, communication skills, Data Management, Issues Management

Responsibilities

• Show customers around the showroom floor and introduce our cabinet offerings.
• Handles clients and potential client questions over the phone, email or in person, giving them clear and correct information
• Place orders in system, forward orders to warehouse and book shipping for the orders.
• Answer phones and emails pertaining to cabinets, orders, shipments, and payments.
• Track orders in the warehouse and keep up with status updates.

Work Experience

• 1 year of Customer Service experience preferred.
• Experience with cabinetry preferred.

Skills

• Excellent communication skills
• Strong problem-solving skills and patient listener.
• Ability to multi-task, prioritize and manage time effectively.
• Must be computer literate and be able to type efficiently.
• Must be able to distinguish colors.
• Spanish or Chinese speaker preferred - English is necessary.
• Prefer to have cabinetry experience

Education

• Should have a high school diploma or G.E.D. equivalent. Will take work experience and proven math, reading, and writing skills in lieu of formal education.

Job Type: Full-time

Application questions you have requested that Indeed ask candidates the following questions:

• How many years of Customer Service experience do you have?
• How many years of Kitchen Cabinets experience do you have?
• What is the highest level of education you have completed?
• Are you willing to undergo a background check, in accordance with local law/regulations
• Work Location: One location - West Sacramento, CA

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• West Sacramento, CA 95691

Work Location: In person

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer relationship management: 3 years (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• West Sacramento, CA 95691 (Preferred)

Ability to Relocate:

• West Sacramento, CA 95691: Relocate before starting work (Required)

Work Location: In person