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Customer Service Representative

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Onsite

Customer Service Representative

Med Mart

Customer Service Representative

1 month ago

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Important information


Contract type:

Permanent

Salary:

From $27,040 / year

Location:

Dayton, OH, USA

Work mode:

Onsite

Published on:

10 September 2026

What they need


Work in a fast paced retail sales environment. Queen City Med Mart is hiring inside sales representatives for their Cincinnati location. We are looking for punctual, warm, and highly motivated sales associates. Experience in a medical environment, with medical equipment, or supplies is a major plus. Help our local baby boomers and elderly be more independent through medical supplies and equipment. We are the Tri-State's leader in retail medical sales with tons of room for advancement. We are also looking for applicants with high level retail experience in other fields. Call today to start helping those in need.

Job duties/requirements:

  • Assist customers with finding the best equipment solutions while portraying a positive attitude towards customers and co-workers.

  • Complete intake process for prescriptions for medical equipment.

  • Be flexible, able to multi-task and prioritize

  • Possess listening skills and empathy towards customers during sales interactions.

  • Able to problem solve

  • Communicate effectively in oral and written correspondence

  • Identifies and pursues opportunities for improvements

  • Provides support to customers to answer questions/concerns

  • Maintains confidentiality of all information as stipulated due to HIPAA Privacy Rules

  • Maintain knowledge of current government and insurance policiesGreat commission

Key features:

Health, Vision, and Dental benefits

Retirement benefits

Commissions on top of base salary

Other requirements: Relevant work experience

Background and Drug screening

Job Type: Full-time

Required education:

  • High school or equivalent

Job Type: Full-time

Salary: $12.00 to $15.00 /hour plus commission

Job Type: Full-time

Pay: From $13.50 per hour

Expected hours: No more than 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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