Customer Service Representative

Job summary

A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.

Min Qualification: OND Experience Level: No Experience Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

The Customer Support: in see

• Respond to customer inquiries through phone, email, or in person
• Provide information about products and services
• Assist customers with orders, payments, and requests

Complaint Resolution:

• Handle customer complaints professionally
• Identify problems and provide appropriate solutions
• Follow up to ensure customer satisfaction

Requirements:

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.