Customer Service Representative

Customer Service & Administration Coordinator

📍 Clarence Street, Sydney | Hybrid Work Environment

Join Our Dynamic Distribution Team & Make an Impact!

Are you passionate about customer service ? Do you thrive in a fast-paced environment and enjoy helping people? If so, we’d love to hear from you!

Is This You?

• You love the hustle and bustle of customer service, always striving for the best outcomes for customers
• You have an excellent phone manner and a proactive approach to problem-solving
• You're a team player with a positive attitude and a strong work ethic
• You have top-notch organisational skills and an eye for detail
• Your written and verbal communication skills are second to none
• You’re a natural problem-solver who enjoys finding solutions

What Will You Do?

• Provide support to internal and external stakeholders executing their marketing campaigns.
• Engage daily with our customers and internal teams, primarily via phone, email, and messaging systems
• Promote a safe, healthy, and sustainable workplace, ensuring all employees and contractors are supported

What We Offer

✨ Hybrid work model – 4 days in the office, 1 day from home (if preferred)
✨ Access to the IVE Care Program – supporting employee wellbeing, engagement, diversity & inclusion, and workplace health & safety
✨ Exclusive discounts with some of Australia’s biggest brands
✨ A great working environment with strong career growth opportunities

Who Are We?

We are Australia’s National Letterbox Distribution Network, reaching 17 million people in 7 million homes every week! As part of IVE Group, Australia’s leading holistic marketing company, we take ideas from concept to execution like no one else.

If this sounds like the opportunity you’ve been waiting for, apply now with your resume and cover letter!

🔹 Applicants must have the right to live and work in Australia.