Customer Service Representative

Job Descriptions :-

-To be responsible for the filing of all customers INVOICES, D/O and P/O

-To assist Logistics department and in charge of liaising with courier service and forwarders for arranging customers orders

-To issue invoices and D/O according to customer P/O

-To provide general customers services

-To work closely with customers and sales personnel with regards to collection of payment.

-To work closely with production and sales personnel to advise about goods delivery.

-To ensure all customers PO is checked against our quotation before acknowledging receipt.

-To periodically monitor/review customers’ outstanding payment.

-Ensure that every customer inquiry is answered within the same day.

-To compile monthly forecast from the customer.

-To support sales in daily activities – eg. communication and follow-up

-To keep good relationship with customer

Requirements :-

-DIPLOMA or with minimum 2 years working experience in related field

-Fresh graduates are welcome to apply

-Computer skills

-Pleasant, mature personality and able to work independently

-Able to communicate effectively

-Good team player

-Fluent in English and BM