Customer Service Representative

Key Responsibilities

• Customer Engagement: Greet and assist shoppers, offering personalized styling advice and product knowledge on brand.
• Inquiry Resolution: Handle customer complaints, exchanges, and feedback politely to ensure a premium shopping experience.
• Service Management: Guide clients through custom tailoring appointments and Made-to-Measure (MTM) services offered by The Arvind Store.
• Order Processing: Process sales transactions via POS systems and coordinate with store staff to manage inventory, stock availability, and deliveries Store Manager job at Arvind.

Ideal Qualifications

• Experience: 1–3 years in front-end retail, hospitality, or customer-facing roles.
• Skills: Strong verbal communication (English and local languages), basic computer literacy, and a proactive attitude.
• Product Knowledge: A keen interest in fashion, fabrics, and apparel retail Store Manager job at Arvind.

Key Competencies

• Customer Centricity: The ability to put the customer first and manage difficult situations with patience and professionalism.
• Communication: Clearly explaining product features and tailoring options.

Teamwork: Collaborating seamlessly with Store Managers and Sales Associates to hit store targets Store Manager job at Arvind

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person