Customer Service Representative

About Robust Hoses LLC Robust Hoses LLC is a trusted, ISO-certified distributor of high-quality hydraulic, industrial, and composite hoses in the UAE. With over 35 years in the market and additional branches in Sharjah and Abu Dhabi, we pride ourselves on delivering reliable products, technical expertise, and unparalleled customer service across diverse industrial sectors. We are currently expanding our team and looking for a dedicated Customer Service Representative to join our Umm Al Quwain headquarters.

Job Overview We are seeking a highly motivated and articulate Customer Service Representative to act as the primary point of contact for our clients. Whether you are a seasoned professional or an enthusiastic fresher ready to learn, we welcome your application if you have a passion for excellent service and fast-paced learning.

Key Requirements

• Visa Status: Preference given to candidates on a Husband/Sponsored Visa or those eligible for standard employment sponsorship.
• Availability: Must be able to join immediately.
• Experience: Both experienced candidates and freshers (with or without experience) are encouraged to apply.
• Skills: Strong verbal and written communication skills; must be a fast learner capable of adapting to product details and client needs quickly.
• Location: Candidates currently located in Umm Al Quwain will be given a distinct advantage.

Compensation & Benefits

• Salary: Competitive and based entirely on experience and qualifications.
• Benefits: Comprehensive benefits package provided strictly as per UAE Labor Law (including standard leave, medical insurance, and end-of-service gratuity).

How to Apply If you meet the above criteria and are ready to contribute to a growing industrial leader, please send your updated CV to:

• Email: [email protected]
• Subject Line: Application for CSR - [Your Name] - [Visa Status]

Please note: Applications are accepted strictly via email. No phone calls will be entertained.

Robust Hoses LLC is an equal-opportunity employer. Only shortlisted candidates will be contacted for an interview.

Pay: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

• Umm al-Quwain: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you start immediately?
• Are you currently on a Husband/Sponsored Visa or eligible for standard UAE employment sponsorship?
• Do you have experience using ERP systems and Microsoft 365?

Education:

• Diploma (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person