Customer Service Representative

What we offer

💵P18,000 - P30,000 Salary Package

💵Up to P25k SIGNING BONUS in selected accounts, locations & companies.

💵Monthly Performance BONUS

💵Incentives (Selected Accounts)

💵HMO, Life Insurance and other Benefits

🧠Qualification

• SHS Graduates, completed at least 2years in college, 2 years Associate Grads. must have at least 1 year International call center experience.
• College Degree Holders no experience required
• Skills and Competencies: Proficiency in English Language; strong communication skills
• Qualities and Traits: Positive, Professional, Empathy, patience, and a customer-oriented mindset

LOCATIONS

• Las Piñas City

• IPI Bridgetowne, Pasig City

• Anonas, Quezon City

• UP Ayala Technohub, Quezon City

• Makati City

• Alabang, Muntinlupa City

• Shaw Blvd. Mandaluyong City

• SM MegaMall, Ortigas Center, Mandaluyong City

• San Lazaro, Manila

• Eton Cyberpod Ortigas Ave., Quezon City

• Sparks Cubao

• BGC, Taguig

• Molino, Cavite City

• Imus Cavite

💼POSITION

• Customer Service Representative
• Technical Service Representative
• Sales Representative (Inbound & Outbound)

About the role

Customer Service Representative is essential for delivering excellent customer support and ensuring a positive experience.

Technical Service Representative in a call center plays a crucial role in providing support and assistance to customers regarding technical issues.

Sales Representative focused on promoting and selling products or services over the phone or through other communication channels.

What you'll Do

• Customer Service Representative - Customer Interaction, Issue Resolution, Product Knowledge, Documentation, Collaboration
• Technical Service Representative - Customer Support, Problem Solving, Product Knowledge, Documentation, Collaboration
• Sales Representative - Lead Generation, Relationship building, product knowledge, sales pitches, closing sales, Documentation Performance Tracking

Why Join Us?

• We offer Non-voice & voice accounts, Day, Night & Graveyard shifts.
• Competitive salary and benefits.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

About us

KMDC Employment Services is a recruitment firm that partners with some of the most exciting and fast-growing multinational BPO companies in the Philippines. Our work goes beyond just filling roles — We assist and help people to get employed to their desire locations and as a direct employees. We also ensure that every applicant who approaches us secures a job. If you are looking for fast and reliable job, we are here to help you.

🔑HOW TO APPLY?

Simply complete these two steps, and you will receive an invitation from us for your interview in no time!

Step 1. Click "Quick Apply"button

Step 2. Copy and Edit this template as your COVER LETTER (No resume needed)

First Name:

Middle Name:

Last Name:

BDAY (MM/DD/YYYY):

Mobile Phone Number:

Alternative contact#:

Active Email Add:

Name of last school attended:

Highest Education Attained:

Course:

Year started:

Year ended:

Complete Home address:

Zip code:

Details of your most recent Call Center Experience (N/A if not applicable)

• Company name:
• Designation/Position:
• LOB:
• MM/YYYY START:
• MM/YYYY END:
• Total months/years of your entire Call Center Experience :
• Names of other Call Center Companies you work with(N/A if not applicable) :

Local Working experience (N/A if not applicable) :

• Position/Designation:
• MM/YYYY START:
• MM/YYYY END:

Preferred Work Location (At least 2) :

Preferred Interview Type (ONSITE or VIRTUAL) :

Do you have Computer/Laptop (Yes/No) :

Wifi Connection Yes/No:

internet speed(mbps):

NOTE: Computer/laptop, headset & Wifi connection is required for Virtual Interview.