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Customer Service Representative

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Onsite

Customer Service Representative

ASTRA SMC PVT LTD

Customer Service Representative

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent

Location:

Lahore, Punjab, Pakistan

Work mode:

Onsite

Published on:

23 September 2026

What they need


Are you a proactive, customer focused professional looking for a career with real growth potential? Join our expanding team and be part of an exciting journey! We are hiring 10 Customer Service Representative for our Lahore office.

Why Join Us?

We believe in rewarding hard work and dedication. Here’s what we offer:

  • Free Lunches – Enjoy complimentary meals every working day
  • Competitive Salary – Starting at Rs. 65,000, increasing to Rs. 70,000 after 3 months
  • Performance-Based Earnings – On target earnings of Rs. 80,500+
  • Career Growth – Fast track promotions and leadership opportunities
  • Support & Training – Comprehensive training from senior UK based professionals
  • Team & Individual Incentives – Monthly rewards and recognition
  • Modern Office Environment – A comfortable and dynamic workspace in Liberty Market, Lahore

What You'll Do

As a Customer Service Specialist, you will:

  • Provide exceptional customer support via written and verbal communication in English
  • Assist a growing customer base of 30,000+ clients with professionalism and empathy
  • Offer solutions oriented service, ensuring customer satisfaction at every touchpoint.

Shifts & Work Schedule

We operate a rotating shift pattern:

Monday to Friday:

  • 12:00 PM – 8:30 PM PST
  • 1:00 PM – 9:30 PM PST
  • 2:30 PM – 11:00 PM Midnight

Weekend Policy: Work 1 Saturday in every 4 weeks, with a day off the following week.

Job Type: Full-time

Pay: Rs65,000.00 - Rs70,000.00 per month

Experience:

  • customer service: 1 year (Preferred)

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