ASTRA SMC PVT LTD
Customer Service Representative
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Lahore, Punjab, Pakistan
Work mode:
Onsite
Published on:
23 September 2026
What they need
Are you a proactive, customer focused professional looking for a career with real growth potential? Join our expanding team and be part of an exciting journey! We are hiring 10 Customer Service Representative for our Lahore office.
Why Join Us?
We believe in rewarding hard work and dedication. Here’s what we offer:
- Free Lunches – Enjoy complimentary meals every working day
- Competitive Salary – Starting at Rs. 65,000, increasing to Rs. 70,000 after 3 months
- Performance-Based Earnings – On target earnings of Rs. 80,500+
- Career Growth – Fast track promotions and leadership opportunities
- Support & Training – Comprehensive training from senior UK based professionals
- Team & Individual Incentives – Monthly rewards and recognition
- Modern Office Environment – A comfortable and dynamic workspace in Liberty Market, Lahore
What You'll Do
As a Customer Service Specialist, you will:
- Provide exceptional customer support via written and verbal communication in English
- Assist a growing customer base of 30,000+ clients with professionalism and empathy
- Offer solutions oriented service, ensuring customer satisfaction at every touchpoint.
Shifts & Work Schedule
We operate a rotating shift pattern:
Monday to Friday:
- 12:00 PM – 8:30 PM PST
- 1:00 PM – 9:30 PM PST
- 2:30 PM – 11:00 PM Midnight
Weekend Policy: Work 1 Saturday in every 4 weeks, with a day off the following week.
Job Type: Full-time
Pay: Rs65,000.00 - Rs70,000.00 per month
Experience:
- customer service: 1 year (Preferred)
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