eClerx
Customer Service Representative
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Chandigarh, India
Work mode:
Onsite
Published on:
24 September 2026
What they need
We are hiring for Inbound Voice (US HR Process)
Shift: Night Shifts (Aligned to US Time Zones)
Salary : 20100 + Additional Night Shift Allowances.
Key Responsibilities
- Handle inbound voice calls from US employees regarding HR-related queries.
- Provide support through chat and ticketing systems as part of the blended model.
- Address HR inquiries including:
- Payroll & compensation (US payroll understanding preferred)
- Benefits & insurance (medical, 401(k), etc.)
- Attendance management
- HR policies & compliance
- Onboarding & offboarding
- Employee data and system access requests
Why Join This Role?
- Exposure to US HR operations and global HR practices.
- Opportunity to build expertise in HR Shared Services.
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
Work Location: In person
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