Employment Opportunities at Asolo Rep

Asolo Repertory Theatre is recognized as one of the premier professional theatres in America and one of the largest in the Southeastern United States. Asolo Rep is one of the few theatres in the nation that performs in a true rotating repertory — meaning we rely on highly skilled professionals like you to produce multiple shows in the span of a few days.

• Customer Service Representative

  Department: Marketing

  Reports to: Ticket Services Manager

  Status: Part-time, Seasonal

  Rate: $16/hr

  General Summary:

  Customer Service Representatives provide outstanding customer service to patrons in the Box Office. Position requires selling single tickets and season subscriptions, working “will call” before performances, and answering patron questions about the theatre, shows, and ticketing policies.

  Responsibilities include:

  • Manage and develop patron relationships with single ticket buyers and subscribers both in person and over the phone.
  • Answer incoming phone calls to sell tickets and answer questions.
  • Learn and use ticketing software Tessitura accurately and efficiently.
  • Upsell and recommend ticket and subscription packages and special promotions.
  • Assist customers with questions about productions, theatre layout, and seating.
  • Accurately handle sales with credit cards, checks and cash in a fast-paced environment.

  Qualifications:
  Previous customer service experience and excellent computer skills required. Theatre and/or box office experience a plus. Position demands professional etiquette and work ethic, attention to detail, excellent social, verbal and written communication skills. All applicants must be able to work with others, be self-motivated and be able to multi-task in a fast-paced environment. Up to 15 hours per week: availability for day shifts, evenings and weekends shifts is required. The position is seasonal through the beginning of June. Must be able to lift at up to 25 lbs.

  To Apply: Email asolo_human_[email protected]

About Asolo Rep

Asolo Rep presents up to 10 productions each season, including contemporary works, beloved classics and provocative musical theatre experiences. Asolo Rep is committed to expanding its reach into the community, furthering its collaboration with the best theatre artists working in the industry today and developing new artists through its affiliation with the FSU/Asolo Conservatory for Actor Training.

Under the leadership of Producing Artistic Director Peter Rothstein and Managing Director Ross Egan, Asolo Rep’s ambitious theatrical offerings, groundbreaking education and community programming engage audiences and ensure its lasting legacy for future generations.

Have Additional Employment Questions?

Please contact our Human Resources team for more information.

Equal Opportunity Employer Statement

Asolo Repertory Theatre is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age or veteran status.