Customer Service Representative

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell / Up-sell products
• Ensure retail shelves are fully stocked
• Manage returns of merchandise
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Available to work weekends - Saturdays and Sundays
• Able to lift minimum 50lbs

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

High school degree

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Flexible schedule

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Bolingbrook, IL 60440: Relocate before starting work (Required)

Work Location: In person