Job Vista
Customer Service Representative
1 month ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
29 September 2026
What they need
We are looking for a Customer Relationship Executive (CRE) to manage customer interactions, handle inquiries, maintain client relationships, and ensure excellent customer service. The ideal candidate should have good communication skills, a positive attitude, and the ability to build strong relationships with customers.
Key Responsibilities
- Handle customer inquiries through phone calls, emails, and in-person interactions.
- Maintain and strengthen relationships with existing customers.
- Follow up with customers regarding services, feedback, and requirements.
- Resolve customer complaints and provide appropriate solutions.
- Maintain customer records and update databases regularly.
- Coordinate with internal departments to ensure customer satisfaction.
- Generate reports on customer interactions and follow-up activities.
- Support sales and marketing activities when required.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
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