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Customer Service Representative

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Customer Service Representative

Job Vista

Customer Service Representative

1 month ago

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Important information


Contract type:

Permanent

Location:

Kerala, India

Work mode:

Onsite

Published on:

29 September 2026

What they need


We are looking for a Customer Relationship Executive (CRE) to manage customer interactions, handle inquiries, maintain client relationships, and ensure excellent customer service. The ideal candidate should have good communication skills, a positive attitude, and the ability to build strong relationships with customers.

Key Responsibilities

  • Handle customer inquiries through phone calls, emails, and in-person interactions.
  • Maintain and strengthen relationships with existing customers.
  • Follow up with customers regarding services, feedback, and requirements.
  • Resolve customer complaints and provide appropriate solutions.
  • Maintain customer records and update databases regularly.
  • Coordinate with internal departments to ensure customer satisfaction.
  • Generate reports on customer interactions and follow-up activities.
  • Support sales and marketing activities when required.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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