Customer Service Representative

Benefits:

• Flexible schedule
• Opportunity for advancement
• Signing bonus
• Training & development

We are seeking an outgoing, professional, and people-focused Customer Service Representative – Charity Outreach to join our growing team in Houston.

In this role, you will represent nonprofit and charitable organizations through in-person community outreach and fundraising campaigns. You will interact directly with members of the public, provide information about the organizations and causes we represent, answer questions, and help encourage community involvement and financial support.

This is a face-to-face role, making it an excellent opportunity for individuals who enjoy working with people, building relationships, and contributing to meaningful community initiatives.

No previous nonprofit experience is required. We provide hands-on training to help new team members develop strong communication, customer service, fundraising, and outreach skills.

Key Responsibilities

Represent nonprofit and charitable organizations professionally during in-person outreach campaigns

Engage directly with members of the public in a friendly, confident, and respectful manner
Educate individuals about charitable programs, campaigns, and community initiatives
Answer questions and provide accurate information about the organizations we represent
Build positive relationships with potential donors and supporters
Assist with face-to-face fundraising and donor acquisition efforts
Clearly communicate the mission, goals, and impact of nonprofit campaigns
Provide excellent customer service throughout every interaction
Help individuals understand available ways to support or become involved with a cause
Maintain a positive and professional image while representing our clients
Work closely with team members and campaign leadership to achieve outreach and fundraising goals
Participate in daily meetings, campaign training, and professional development sessions
Track outreach activity and campaign results when required
Follow all company and nonprofit partner guidelines when communicating with the public
Assist with community events, promotional activities, and outreach initiatives as needed

Qualifications

We are looking for candidates who are:

Friendly, professional, and comfortable speaking with people face-to-face

Strong verbal communicators
Customer-service oriented and able to create positive interactions
Dependable, punctual, and professional
Comfortable working in a team-oriented environment
Motivated by goals and personal development
Able to learn information about different nonprofit organizations and communicate it clearly
Comfortable participating in fundraising and community outreach conversations

• Positive and adaptable in a fast-paced environment

Entry-level candidates and recent graduates are encouraged to apply.

Compensation

Pay: $800–$1,200 per week

Compensation may vary based on performance, experience, responsibilities, and campaign results.

Training & Development

All new Customer Service Representatives receive hands-on training covering:

Customer service and communication

Nonprofit and charity campaign knowledge
Face-to-face fundraising
Community outreach techniques
Donor engagement
Professional communication
Leadership and team development

We believe in promoting from within and providing team members with opportunities to take on additional responsibilities as they gain experience.

What We Offer

$800–$1,200 weekly earning opportunity

Full-time Monday–Friday schedule
Hands-on paid training
Professional development
Leadership and advancement opportunities
Supportive team environment
Experience working with nonprofit and charitable campaigns

• Opportunity to develop customer service, communication, fundraising, and leadership skills