Customer Service Representative

Location: 51 Savita Vihar, Basement, East Delhi
Job Type: Full-time
Experience Required: 1 year experience in customer service, chat support, or similar role preferred
Gender Preference: Open to all

Key Responsibilities:

• Manage customer queries through phone calls, WhatsApp, and online chat
• Provide information about products, order updates, and other customer-related questions
• Communicate with customers in a polite, clear, and professional manner
• Keep proper records of customer interactions and order details
• Assist customers with basic issues such as complaints, returns, or exchange requests

Required Skills:

• Good communication skills in Hindi and basic English
• Comfortable using WhatsApp, phone calls, and basic computer or mobile applications
• Patient, polite, and customer-focused approach
• Ability to handle multiple customer conversations or calls at the same time

Job Types: Full-time, Walk-In

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Education:

• Secondary(10th Pass) (Preferred)

Work Location: In person