Customer Service Representative

Company Overview

Northwest Repossession is a leading towing company dedicated to providing reliable and efficient vehicle repossession services. Our commitment to customer satisfaction drives us to deliver exceptional service in every situation, ensuring our clients receive the assistance they need when they need it most.

Summary

We are seeking a detail-oriented Customer Service Representative to join our team at Northwest Repossession. In this role, you will be responsible for new order management, ensuring accurate document processing, and providing excellent customer service to our clients and customers. Your contributions will be vital in maintaining our reputation for outstanding service.

Responsibilities

• Process new orders accurately and efficiently.
• Answer Customer and Client phone calls
• Utilize computer systems for data entry and management of order information.

Requirements

• Strong customer service skills with a focus on client satisfaction.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficient in computer skills, including data entry and management software.

If you are ready to contribute your skills to a dynamic team at Northwest Repossession, we invite you to apply today and help us continue providing top-notch service to our valued customers!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance

Ability to Commute:

• Rolling Meadows, IL 60008 (Required)

Ability to Relocate:

• Rolling Meadows, IL 60008: Relocate before starting work (Preferred)

Work Location: In person