Customer Service Representative

Job Summary

We are looking for some to join our team as a Customer Service Representative. In this role, you will be the friendly face and voice of our organization in Hillsboro , providing exceptional support to clients and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your communication skills, enhance your organizational abilities, and gain knowledge and experience in the print industry.

Responsibilities

• Greet customers promptly and professionally at the front desk or via phone, creating a positive first impression.
• Handle multi-line phone systems with confidence, directing calls accurately and courteously.
• Assist clients with inquiries, product information, and service requests through excellent verbal and written communication.
• Manage data entry tasks using productivity software such as Microsoft Office, spreadsheets, and QuickBooks for accurate record keeping.
• Maintain organized filing systems and perform clerical duties including proofreading documents and managing correspondence.
• Support office management activities by coordinating appointments, managing schedules, and handling administrative tasks efficiently.
• Provide exceptional customer support by resolving issues promptly, following up on client requests, and ensuring satisfaction.

Requirements

• Proven experience in office management or administrative support roles with strong clerical skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with data entry and spreadsheet management.
• Technical proficiency with computer literacy including familiarity with QuickBooks and productivity software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Strong phone etiquette and communication skills—bilingual abilities are a plus!
• Previous experience working with multi-line phone systems or front desk responsibilities preferred.
• Demonstrated ability to manage time efficiently, prioritize tasks, and maintain attention to detail.
• Experience with copiers or other office printers is preferred

Join us to be part of a vibrant team where your enthusiasm makes a difference! We value energetic individuals who thrive on delivering outstanding customer service while developing their professional skills in a supportive environment. This is an excellent opportunity for those looking to grow their career in customer support or office administration!

Pay: $14.00 - $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person