Customer Service Representative

Advanced Tooling, Inc. - Precision, Innovation, Excellence

For over 28 years, Advanced Tooling, Inc. has been at the forefront of the cutting tool manufacturing industry, delivering unmatched quality and precision. As a leader in the field, we specialize in producing high-performance cutting tools using state-of-the-art CNC grinding machines and the latest technological advancements.

Our success is driven by our dedicated team—our employees are the true backbone of our business. With a strong commitment to fostering a collaborative, supportive, and growth-oriented work environment, we’ve earned a spot as one of the top employers in Wisconsin, being named #2 in the 2024 "Best Places to Work in Manufacturing."

At Advanced Tooling, we understand that innovation is key to staying ahead in a competitive market. We combine cutting-edge technology with craftsmanship to produce tools that meet the highest industry standards, ensuring reliability and performance for our clients across various sectors.

If you're looking for precision-engineered cutting tools backed by experience, innovation, and a company culture that values its people, look no further than Advanced Tooling, Inc. We are proud of our legacy and excited about the future as we continue to provide top-quality products and services for the next generation of manufacturing excellence.

Advanced Tooling, Inc. – Where precision meets innovation.

Responsibilities include:

• Tool Organization & Logging: Sort, organize, and systematically log incoming cutting tools sent to us by our customers for sharpening.
• Precision Etching: Operate our specialized etching machine to clearly mark vital information directly onto the cutting tools.
• Shipping & Receiving: Assist with daily logistics, ensuring all incoming shipments are received properly and outgoing orders are packaged securely and shipped out on time.

What We Are Looking For:

• Strong organizational skills and sharp attention to detail.
• Ability to comfortably use computer systems or spreadsheets to log data.
• Comfortable operating basic shop machinery (we will fully train you on the etching machine!).
• Reliable, punctual, and thrives in a hands-on workshop environment.
• Ability to lift packages and tools as part of standard shipping/receiving duties.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person